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Lychee Slicer Documentation
  • Lychee Slicer documentation
  • Technical support documentation
  • Contact us
  • Lychee Slicer documentation
  • Technical support documentation
  • Contact us
Using Lychee Slicer

Using Lychee Slicer

Getting started
  • Contacting our support – The information to provide
  • Download latest version
Files Scene Import and Exports
  • Difference between LYS and LYT (lite) scene files
Faqs

Faqs

  • FAQ filament slicer
Resin and Printing settings
  • Print Time Override: get control on your printing time
  • Essential information about the CTB v4 file format
  • Printing with the Creality a Halot printer and Lychee Slicer
  • How to update a printer / resin profile.
  • Adding non-listed resin brand
  • Why the resin profile doesn’t display all the settings?
  • Wrong 3D printing estimation time
Using Lychee Slicer
  • Differences between the different anti-aliasing
  • Missing 3D printer and resins
  • FAQ filament slicer
Export
  • How can I check my sliced files after the export?
  • Printer & resin profile import/export
Misc
  • User data and usages in Lychee Slicer
  • Reinitializing Lychee Slicer
  • Download Lychee Slicer
  • 3D Connexion / 3D mouse support.
  • What is the pronunciation of “Lychee”?
Issues

Issues

  • What is a non manifold geometry? How to fix it.
3D view and display
  • [windows] lychee run in the taskbar but doesn’t appear.
  • Windows Defender false-positive alert when installing Lychee Slicer Beta v3.5.3.
  • Zoom not working for MAC users.
  • What is a non manifold geometry? How to fix it.
  • WebGL 2 not supported error message
  • 3D view /objects disappeared while the interface is still visible
  • Nothing to Slice error message
Report an issue
  • How to get a log from Lychee Slicer?
3D printer and 3D printing troubleshooting
  • My printer stopped working at layer XX and is not responding
Orders and refunds

Orders and refunds

Your order
  • Refund
  • I need a copy of my invoice for my order. How do I get it?
  • No email for account activation
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  • Technical Support Lychee Slicer
  • Orders and refunds
  • Your order
  • Refund

Refund

If you want to be refunded for your subscription, please read the information below and contact our technical support preferably from the application or by email (contact@mango3d.io)

We do a refund of your subscription for the following reasons:

  • Your computer is not compatible with Lychee Slicer application. Thank you to update first your graphic card driver and operating system, it may be a minor issue.
  • You subscribed by mistake. We do accept a refund only if you contact us during the first 48h following your subscription.
  • We may not accept to refund you if you are not pleased with the software. We offer a 30 days trial of the Pro version which lets you test all the features and functions of Lychee Slicer, offering enough time to test our application.
  • For other reasons, please contact our support. We may do a partial refund.
I need a copy of my invoice for my order. How do I get it?

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