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Lychee Slicer Documentation
  • Lychee Slicer documentation
  • Technical support documentation
  • Contact us
  • Lychee Slicer documentation
  • Technical support documentation
  • Contact us
Using Lychee Slicer

Using Lychee Slicer

Getting started
  • Contacting our support – The information to provide
  • Download latest version
Files Scene Import and Exports
  • Difference between LYS and LYT (lite) scene files
Faqs

Faqs

  • FAQ filament slicer
Resin and Printing settings
  • Print Time Override: get control on your printing time
  • Essential information about the CTB v4 file format
  • Printing with the Creality a Halot printer and Lychee Slicer
  • How to update a printer / resin profile.
  • Adding non-listed resin brand
  • Why the resin profile doesn’t display all the settings?
  • Wrong 3D printing estimation time
Using Lychee Slicer
  • Differences between the different anti-aliasing
  • Missing 3D printer and resins
  • FAQ filament slicer
Export
  • How can I check my sliced files after the export?
  • Printer & resin profile import/export
Misc
  • User data and usages in Lychee Slicer
  • Reinitializing Lychee Slicer
  • Download Lychee Slicer
  • 3D Connexion / 3D mouse support.
  • What is the pronunciation of “Lychee”?
Issues

Issues

  • What is a non manifold geometry? How to fix it.
3D view and display
  • [windows] lychee run in the taskbar but doesn’t appear.
  • Windows Defender false-positive alert when installing Lychee Slicer Beta v3.5.3.
  • Zoom not working for MAC users.
  • What is a non manifold geometry? How to fix it.
  • WebGL 2 not supported error message
  • 3D view /objects disappeared while the interface is still visible
  • Nothing to Slice error message
Report an issue
  • How to get a log from Lychee Slicer?
3D printer and 3D printing troubleshooting
  • My printer stopped working at layer XX and is not responding
Orders and refunds

Orders and refunds

Your order
  • Refund
  • I need a copy of my invoice for my order. How do I get it?
  • No email for account activation
  • Home
  • Technical Support Lychee Slicer
  • Issues
  • 3D printer and 3D printing troubleshooting
  • My printer stopped working at layer XX and is not responding

My printer stopped working at layer XX and is not responding

Your printer may seem to be on pause during the printing process, while you didn’t ask for such action. Pressing on the touch screen/buttons is not performing the associated actions showing you that your printer is frozen. The only possible action possible is to restart it.

This issue can affect all printers from all brands.

The probable cause of this issue is mainly related to the USB stick (or SD/Micro SD cards), which may be corrupted. Most low-cost 3D printers (sub $1000) are often provided with very cheap USB sticks, and it’s well known that they often electronically broke or corrupted the data. (Same for FDM 3D printers)

The 3D printing process can be several hours long with constant access to the USB stick reading data to print, then low-quality USB sticks tend to fail very quickly.

We advise you to purchase a brand/high-quality USB stick of a reasonable size (16-32 Gb) and format it in Fat32. Some printers also support the exFAT file system.

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